What SSL do we use?
We use
VeriSign who are the leading secure sockets layer (SSL) Certificate Authority enabling secure e-commerce communications for Web sites. This is the same SSL Padlock you would see on Ebay,PC world, Currys , Paypal just to name a few.
Green Address Bar of Extended Validation
When using Microsoft® Internet Explorer 7 and you click check out, IE7 will trigger the address bar to turn green and display our company trading details Harding Import Export Ltd.
Will you pass my details on to other companies?
Hie Plumbing Direct naturally complies with data protection laws and does not pass on your details to any third party. We are also a member of the Data Proctection Register Number Z9539563.
What is the price of the item on your website
The prices shown on the website are correct and current if there is a zero price item then this is an error.
Can you give discounts if i buy two items
We have discounted all the items on the website to the lowest we can go. Bulk order of showers taps or heating products may be quoted.
Are you products Brand New
Yes, This question seems to puzzle us.Hie Plumbing Direct source the best prices and buy in bulk.All Products are made for the UK Market and are not seconds
What are the product guarantees
All product will have full
manufacturers guaranteeswhich range from one year to 25 years.
Is there a carriage or delivery charge
Yes we do charge a small fee, which is found on the top of the page under delivery. The carriage we quote is based on order not order value or weight
Why is the carriage not Free
Yes of course we could make the carriage Free. We would do this by adding the charge direct to the items listed on the website. So if you do buy two three or even ten items at one time you would being paying all that extra carriage, which is not really needed.
Why are you so Cheap
This question always brings a smile to our faces .HIE Plumbing Direct has been in the Plumbing and Heating trade for over 25 years , which therefore allows us to source the best prices which we then pass on to you.
Can we collect
Yes ,we have a warehouse and bathroom showroom in bishops waltham southampton.We do advise you contact use before you travel just to check stock 0845 888 8277.
What methods of payment do you accept?
Switch, Solo, Delta, VISA and MasterCard.Please do not try Paying with American Express as good will not be shipped.
